1. Purpose
These Terms of Use (the “Terms”) govern access to the website and use of services provided by transtorm.ai , trading as transtorm.ai OÜ, a private limited company registered in Estonia under registry code 17443658, at Harju maakond, Tallinn, Kesklinna linnaosa, Pärnu mnt 388b, 10131.
By accessing the website or using our services, you agree to these Terms.
2. Service Description
transtorm.ai provides AI-assisted process and micro-process automation services, which may include:
- Business workflow analysis
- Design and deployment of automations
- Third-party integrations
- Monitoring and continuous improvement
3. User Account and Access
Some features may require creating an account.
You agree to:
- Provide accurate and up-to-date information
- Keep login credentials confidential
- Notify us promptly of any unauthorized access
You are responsible for activities conducted through your account.
4. Pricing and Payment
Unless otherwise specified, pricing is provided before purchase. Paid services are delivered according to agreed terms (quotation, order form, or specific contract).
In case of late payment, transtorm.ai may suspend all or part of the services after notice.
5. Customer Obligations
The customer agrees to:
- Use the services in compliance with applicable laws
- Provide information required to perform services
- Refrain from unlawful or abusive use of the services
- Respect intellectual property rights of transtorm.ai and third parties
6. transtorm.ai Obligations
transtorm.ai provides services with reasonable care and skill, in line with professional standards.
transtorm.ai may use qualified subcontractors to perform all or part of the services.
7. Intellectual Property
The intellectual property rights in the platforms, methods, tools, documents, reusable software components and content that transtorm.ai owned before a project or developed independently of it remain the property of transtorm.ai or its licensors, unless the parties agree otherwise in writing. Subject to full payment, the customer receives on those elements a limited, non-exclusive right of use for the contractual purpose only, for as long as it operates the deliverables. The customer may allow a third party acting on its behalf, including another provider that takes the system over, to use them for that same purpose.
The bespoke deliverables follow a different rule. They mean the code, the workflows, the configurations and the documentation developed for the customer under a quote, apart from the pre-existing and generic components covered by the paragraph above. The intellectual property rights in them transfer to the customer upon full payment of the corresponding invoices. That transfer applies whether or not the quote spells it out, and no quote reduces it. Where the quote lists those deliverables, the list describes them and does not narrow the transfer. Once the transfer has taken effect, the customer may use, modify and reproduce them without restriction, and may hand them to a provider of its choice, who may operate and modify them on the customer’s behalf. transtorm.ai supplies the documentation needed for that handover.
Third-party software and services used in a deliverable remain the property of their vendors and stay governed by their own licences. transtorm.ai names those tools to the customer before the corresponding work starts, and the customer subscribes to those licences in its own name where the vendor requires it.
transtorm.ai keeps the right to reuse the general knowledge and the know-how it gains during a project, and to reuse and to keep improving its own generic components covered by the first paragraph, provided that it discloses no confidential information of the customer and reuses no bespoke deliverable transferred under this section.
8. Confidentiality
Each party agrees to keep confidential any non-public information received from the other party in connection with the business relationship.
This obligation does not apply to information that is:
- Publicly available without fault of the receiving party
- Lawfully received from a third party without confidentiality duty
- Disclosed under a legal obligation
9. Personal Data Protection
Personal data processing is governed by our Privacy Policy.
10. Limitation of Liability
To the extent permitted by law, transtorm.ai is not liable for indirect, consequential, or non-material damages (including loss of revenue, data, customers, or opportunities).
transtorm.ai total liability for all claims is limited to amounts actually paid by the customer for the relevant services during the twelve (12) months preceding the damaging event.
11. Term and Termination
These Terms apply for the entire period of use of the services.
Either party may terminate the contractual relationship according to the applicable agreement, including in case of material breach not remedied within a reasonable period after notice.
12. Force Majeure
No party is liable for failure to perform caused by force majeure events under applicable law.
13. Governing Law and Disputes
These Terms are governed by Estonian law.
These Terms are published in English, French, Dutch, German and Estonian. The five versions are meant to say the same thing. Where they differ, the English version applies, because these Terms are drafted in English and the other four are translations of it.
Any dispute regarding validity, interpretation, or performance, if not settled amicably, shall be subject to the competent courts of Tallinn, Estonia, unless mandatory law provides otherwise.
14. Contact
For any question regarding these Terms: info@transtorm.ai